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FAQ

MedCheck is connected medical kit containing blood pressure and glucose meters. The devices connect to the smartphone via App. The App keeps blood pressure and glucose history in easy-to-understand graphs and filters. It records medication, height, weight, and other notes, to make sense of disjointed data so users can start to play an active role in their own healthcare

MedCheck works on Bluetooth Low Energy and pairs with the phone App. Press the power button to start BP meter / BG Meter. If App is open nearby, it will connect automatically and asks to assign reading to yourself or any family member.

Yes. MedCheck Devices uses normal AAA Battery and is replaceable.

MedCheck Blood Glucose Meter can store up to 120 test results with date and time automatically in its memory. When full, the meter will replace the oldest with the latest result automatically.

MedCheck Blood Pressure Meter can store up to 120 memories for 3 users, and automatically replace the oldest data with the new one. After each measurement, the systolic and diastolic pressure, heart rate, pulse, BP Category Indicator, and Irregular Heartbeat Detector symbol (if any) with date and time will be automatically stored.

Yes. Measurements can be taken without being connected to the MedCheck App. Offline measurement data will be displayed on the next successful Bluetooth connection and can be assigned to the user

If Device is already connected to App and you take a new reading, that new reading will be automatically pushed to your App screen for you to assign it to a user.

MedCheck app connects to Android and iOS smartphones, with the below Bluetooth compatibility

  • Bluetooth 4.0 for Android 4.4 or above
  • Bluetooth 4.0 for iOS 8.0 or above
  • Open Bluetooth and Location on your Phone.
  • Press the power button on Blood Pressure meter one time to power on the device.
  • On ‘Paired Device’ page in App, click on ‘Register’ next to your device ‘Mac Address’ to link the device to your account for the first time.
  • From 2nd login onwards, you can click on ‘Connect’ to connect the device. If you miss to connect at first try and the app keeps buffering, wait for the hardware display to turn off and then power on and connect again
  • After ‘Register’ or ‘Connect’, App will go to Blood Pressure screen and all new readings in the device will be listed for you to assign to users.
  • Please note that after connection, the App will automatically update device time to sync with phone time.
  • Open Bluetooth and Location on your Phone.
  • Press any button on your blood glucose meter to power on the device.
  • On ‘Paired Device’ page in App, click on ‘Register’ next to your device ‘Mac Address’ to link the device to your account for the first time.
  • After ‘Register’ or ‘Connect’, App will go to Blood Glucose screen and all new readings in the device will be listed for you to assign to users.
  • From 2nd login onwards, you can click on ‘Connect’ to connect the device.
  • Click on Contacts below in ‘Reports’ page.
  • Select Phonebook or Doctor.
  • Click on the Search icon on top left.
  • Search and ‘Add’ Phonebook Contact.
  • The added Phonebook contact will appear on the Contacts page. Right-click on Edit or Delete.
  • When you assign reading in future, Phonebook Contacts will receive SMS informing about your reading.

MedCheck App allows the user to send SMS to 5 phonebook contacts every time reading is taken. So, the contacts will be notified and they will get readings automatically. It is ideal for aging parents so that children can keep track of their health 24×7.

  • Click on ‘+’ icon on the right side of the drop down user menu on top to add family member.
  • Add details and click on ‘Add Family Member’. Now you can assign readings to your family members.

We can configure reminders in the MedCheck App and it sends reminders on the time specified, so that users never forget on their regular checks.

  • Click on the menu icon in top left.
  • Click on Reminder to see or change existing reminders
  • Click on ‘+’ in Reminder screen to add new reminder.
  • After you ‘Register’ or ‘Connect’, it will show all new readings in Blood Pressure Meter / Blood Glucose Meter that have not been saved in the App before.
  • Click on respective reading to assign it to yourself of any family member.
  • After assigning, App will go to ‘Reports’ page which will show all assigned readings in the graph.
  • Click on any reading to get details

The MedCheck App also allows users to find and add Doctors in the same city. Doctors get their own login to see the complete history of their patients.

  • In Contacts page, select Doctor tab.
  • Click on the Search icon on the top left to see Doctors within 25 km radium of you.
  • Click on ‘Add’ to add any Doctor.
  • Added Doctor will need to accept your request before he/she can become your doctor.
  • After Doctor accepts, you will receive SMS and App notification and he/she will be able to see your complete history via App or Web panel.

MedCheck app compiles the data into reports, which you can print and bring to doctor’s appointments. The valuable insights on the state of health over time will enable doctors to take informed decisions on their medications and relevant treatments.

To be part of Community of Doctors in MedCheck App, please email doctor@oursmartfuture.com . The team at Smart future will add you in the list and then provide you with login details.

  • When user adds you as Doctor, he/she will appear as Request in right tab in homepage.
  • To add the user to your list of Patients, click on the tick mark and he/she will appear as Patients in left tab.
  • To reject the Request, click on the red cross.
  • You can see all your Patients by clicking on the left tab in homepage.
  • You can click on any patient’s name to see his/her history of Blood Pressure and/or Blood Glucose.
  • From the drop-down menu, you can select family members of user and see their history as well.

The Glucose test results will be displayed in 5 seconds, once the blood is detected by the Blood Glucose Meter

The device and the phone should not be more than 10 meters

2-year limited warranty against defects in materials and workmanship. This warranty applies only to the original purchaser of the meter

2-year limited warranty against defects in materials and workmanship. This warranty applies only to the original purchaser of the meter

To ensure continued measurement precision, all digital blood pressure monitors require recalibration regularly. After 2 years from the manufacturing date, we recommend you have your MedCheck Blood Pressure meter recalibrated at the local distributor. Please contact your distributor for the details about the recalibration service and the charge of shipping and handling.

MedCheck will be available from December 2017 onwards in Singapore. We will be rolling out in other countries soon

You will find many ways to contact us, whether you are looking for information or would like to solve a problem.

Please browse through our support page to find answers for general issues. If you would like to talk or chat to an agent, we are available Mon-Fri 10am-6pm SGT (UTC +8).

You can contact us through live chat and we will answer any questions you have in real time.

For all further inquiries Visit contact us page and we will be in touch within 48 hours.